• Introduction
  • RayFlow Features at a Glance
  • RayFlow is a Part of RaySuite
• System Requirements
  • Hardware Requirements
  • Software Prerequisites
  • Migration
• Product Activation
  • License Wizard
    • Use Order Number
    • Use License File
    • Use Floating License Server
    • I Do Not Have a License or Order Number
    • I Want to Take My Activation Back
• Working with RayFlow
  • Objects
  • Elements Structure
  • Getting Started - First Usage
  • Typical User Workflows
    • Working with Phases
      • Creating a New Task
      • Edit Task Properties
      • User Assignment
      • Change the Status of a Task
      • Task Movement within Phases
      • Comments
      • Copy Permanent Link to a Task
      • Up- and Downloads
      • Linked Tasks
      • TaskTrack
      • Package Store
      • ServiceNow
    • Tracking
    • Reports
      • Quick Reports
      • Detailed Reports
    • Appointments
    • Global Search
  • Typical Administration Workflows
• Administration
  • Users
    • Importing Users from Active Directory
      • Working with Active Directory Users
  • Groups
  • Notifications
  • Projects
    • Default Project and Root User
    • Creating a New Project
      • Project Properties
    • Project Cleanup
  • Login History
  • Plugins
• Configuration
  • Phases
  • Datafields
    • Custom Fields
    • Datafield Look Up Source Configuration
    • Datafield Value to Command Line Argument Interpretation
  • Task Types
  • Status
  • Workflow
  • Basic
    • Plugin Configuration
      • AD Group
      • Advanced Notification Plugin
        • Notification Settings
          • Example Configuration
        • Template Files
      • Feedback Mailing
      • Latest Orders
      • Recent Deliveries
      • Rejects per Phase
      • Tasks by Phase
      • Tasks by Status
      • Activity of Users
      • Script Execution Plugin
  • Category
  • Clone Mappings
  • Data Mappings
  • Tools
  • Email Templates
  • Appointment
  • Static Pages
  • License
  • Translations
  • File Depots
    • File Depot: FTP
    • File Depot: FTPS
    • File Depot: webDAV
    • File Depot: webDAVSSL
    • File Depot: SMB
    • File Depot: Local
  • Service Now
• Management
  • SLA Editor
  • Batch Processing
  • Bank Holidays
  • Jobs
• Profile
  • My Profile
  • My Tasks
  • My Appointments
  • My Notifications
  • My Settings
• Appendices
  • Package Path Autofill Function
  • Virtual Directories as Storage Point
  • Task Table Layout
  • Initial RayFlow Users
  • Download RayFlow Client
• Additional Information
  • Help & Support