<< Click to Display Table of Contents >> Floating License Server > 8.0 > Implementation Guide  Frequently Asked Questions (FAQ)

Can I Use Floating Licenses on "Disconnected" Devices?

•No, this is not supported. The client must be able to see the Floating License Server. This is necessary to enable the server to calculate the number of users that are currently using the product.

 

What is the Default Port Used by the Floating License Server?

•The default port that is used is 26627.

 

Should I Use the Floating License Server DNS Name or Its IP Address When Configuring the Client Options?

•It is recommended to use a fixed IP address, although DNS names are also supported.

 

Does the Floating License Server Support Differing Numbers of Maximum Concurrent Users for Each of the Products?

•Yes, this is supported.

 

Do I Have to Activate My Floating License Server?

•Yes, it has to be activated by either using online activation or by contacting our Support using our Support Panel.

 

How Do I Activate My Portable Instance?

•Just start its activation tool (it should be located in the same folder where the main executable is) and select Activation by Floating License Server. The information will be written into the root configuration file which is located in the application folder. Therefore, it will be applicable for all users accessing this shared location or running it from an USB stick.

 

I Bought RayPack Studio. Do I Have to Activate Each Product Separately?

•Yes, unlike a seat license of RayPack Studio, floating license licenses have to be activated separately for each product. For example, if your RayPack Studio license contains RayPack and RayQC, the activation using the Floating License Server needs to be done once for each of the products.

 

The Machine Has Been Shutdown Prematurely Without Closing the Raynet Product. How Can the License Be Returned to the Pool?

•Just wait. The license will be reclaimed automatically after a few minutes (by default 90 seconds, but the configuration can be changed by the administrator from just 8 seconds to up to 8 minutes). In order to return a license when a program is closed, use the standard Windows methods of closing an application (X butt, ALT+F4 hot key, Exit option of the application, etc.).