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<< Click to Display Table of Contents >> RayPack Studio > 7.3 > Release Notes > Migration and Breaking Changes RayPack |
Upgrading RayPack
RayPack 7.3 is delivered as part of the RayPack Studio Installer. To install it safely execute the following steps:
1.Download the RayPack Studio Installer 7.3 from the Raynet resource repository
(If you have not already received the credentials, please contact the Raynet support team via the Raynet support portal to receive them using the ticket system)
2.Copy all files that need to be kept for later use or look-up (such as resources of global external plugins, logs, settings, config files, the *.rsl file, etc.) to a temporary transfer directory outside of the RayPack Studio application directory (where they usually reside)
3.Execute the RayPack Studio Installer and work through the setup routine. The installation of RayPack 7.3 using the RayPack Studio Installer is described in the RayPack Studio Installer User Guide
•It is recommended to perform a PackPoint upgrade during the installation (MSI). The upgrade is done automatically when starting the RayPack Studio Installer. If no update could be performed, it can be done manually by using the command-line tools (see Product User Guide for details on the rpcmd.exe)
•Certain PackPoint resources (profiles, templates) are not automatically updated for users who worked with previous versions of RayPack. Increase the PackPoint version to force an update or have them started using the rpcmd.exe with command-line switches to perform the upgrade manually (see Product User Guide for more information)
Refer to the Release Notes of previous version of RayPack Studio to determine which breaking changes are affecting your upgrade.
If you experience abnormal symptoms (like the program not starting, missing features, etc.) after the upgrade, we highly recommend performing a clean installation of RayPack / PackBench 7.3. To do that, please perform the following steps:
1) Locate your product order number. If you cannot find it, contact our support.
2) Make a backup of your license file (by default installed to <ProgramData>\Raynet\Licenses\*.rsl).
3) Uninstall the previous version of RayPack.
4) Delete the content of the installation folder (by default C:\Program Files (x86)\RayPackStudio\RayPack).
5) Install RayPack 7.3.
6) Start the main application (raypack.exe) to reactivate RayPack.
If the issues are not resolved after performing the steps described above, the following steps will revert the profile to the original state:
7) Close RayPack.
8) Backup and then remove the content of the following folder:
•%AppData%\RayPack
•Optionally, you can also revert the <%PACKPOINT%> to the default state by removing the <%PACKPOINT%> folder (standard installation path is C:\RayPack\<%PACKPOINT%>).
9) Start RayPack again.
If the procedures given above do not resolve the issue, please contact our support.