Introduction

RayFlow is a workflow process management tool with the ability to support diverse workflow processes. The possibility to be customized to fit the user’s needs and requirements makes it one of the most efficient and user friendly workflow management tools. This guide shows how to configure and manage RayFlow, so that IT departments can stay ahead, save time, increase productivity, and decrease IT costs.

RayFlow is based on the client-server architecture in which all the information, data, and configuration is stored on the RayFlow server. Users work on this server remotely through the RayFlow web and Windows-based clients.

Aim of this document

This document has been written to guide both potential users and administrators of RayFlow. Some of the topics in this document refer to other documents which are delivered with this product. In case a user needs more information or wants to contribute towards the improvement of this document, he can reach us by using our customer support channel.