<< Click to Display Table of Contents >> RayVentory Scan Engine > 12.6 u4 > User Guide > About Screen Troubleshooting |
The TROUBHLESHOOTING tab contains various performance, diagnostics, and logging information.
RayVentory Scan Engine writes its log files (by default) into a text file, which path is displayed in the UI. You can press the button Open logs folder to jump to this location.
This section shows various sub-components belonging to RayVentory Scan Engine and their current version. The table can be easily copied to the clipboard.
Note: Both information about the product version and the current log file may be required when opening a Support ticket for RayVentory Scan Engine. |