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<< Click to Display Table of Contents >> RayQC > 7.3 u2 > User Guide > Installing RayQC > Product Activation > License Wizard I Want to Take My Activation Back |
Deactivating an existing license for RayQC may be required if the packaging machine used has to be switched. Whenever there is a scheduled migration, e. g. when a virtual machine is transferred in a way that affects the Hardware ID, or when a physical machine is no longer used for packaging purposes, deactivating the license is the right thing to do.
1.Launch RayQC and open the license and edition tab of the about area.
2.Click on the Open the license wizard button on the lower left hand side of the application window.
3.Use the option I want to take my activation back...
4.Enter the order number that was originally used to activate RayQC on the current machine. It was part of the resources and information material delivered during product purchase.
5.If required, adjust the user name already entered into the input field User name. The users who activate and deactivate an installation do not necessarily have to be the same.
6.Click on DEACTIVATE NOW.
The license wizard will connect to the Raynet licensing server and send the deactivation information. On success, the number of licenses available for activation, which are bound to the used order number, is incremented by one. With this new free license it is possible to activate any RayQC installation, on the current machine or any other.
If any problems during this process occur, please contact our help desk for receiving assistance in deactivating RayQC.