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A program that performs a very specific task, usually related to managing system resources. It contains the following subcategories:

•Electronic mail software: This software is used to compose, send, and receive electronic mails.

•Video conferencing software: Video conferencing software is a software which enables the users of computers to join in an audio/video conference using their computer and the internet.

•Network conferencing software: Networking conferencing software is a software which enables the users of computers to join in a conference using their computers and the internet to share files, control over their computers, and real time data.

•Instant messaging software: A type of communication service to create a private chat room with an individual on the internet. This service will alert a user whenever someone is trying to contact him on his private line.

•Ambient music or advertising messaging software: This software contains prerecorded music or messages to be played for callers on hold. This software may also offer the ability to customize message content, the scheduling of message, and sequence of messages played to callers on hold.

•Map creation software: Mapping software is a software tool used for mapping data on a map. It is a software used for surveying, mapping, and engineering.

•Mobile operator specific standard software: Standard software licenses for specific mobile operator needs, e.g.: Billing software, Network Planning software, CRM software, Mobile Communication software, Network Quality Management software, Network Monitoring software, Workflow Management software, Network Security software.

•Mobile operator specific application software: Non standard software (fixed price based development) for specific mobile operator needs, e.g.: Billing software, Network Planning software, CRM software, Mobile Communication software, Network Quality Management software, Network Monitoring software, Workflow Management software, Network Security software.

•Mobile messaging service software: Software for Short Message Service, Multimedia Service, Multimedia Box, Voice Mail, Interactive Voice Recognition, Unified Messaging, etc.

•Mobile internet services software: Software for WAP, Video streaming, video conferencing, etc.

•Mobile location based services software: Software for Location based content.

•Ring tone software: Software that contains ring tones used when a call is received. It can also offer the ability to create or convert new ring tones.

•Cloud-based data access and sharing software: Software that provides a way of sharing and co-authoring computer files through the use of cloud computing, whereby the documents are uploaded to a central "cloud" for storage where they than can be accessed by others. Cloud collaboration technologies allow users to upload, comment, and collaborate on documents and even amend the document itself, evolving the document.