Task Parameters

<< Click to Display Table of Contents >>

Raynet One Data Hub > 14.0 > Connectors > Alphabetic Connector List > Zendesk Support > Connector Parameters 

Task Parameters

Connection Timeout (in ms)

This parameter specifies the time after which a running request will be aborted. If set to null, the default timeout of the system will be used.

 

Technical Name

timeout

Category

Technical

Type

Integer

null

Default Value

null

Example Values

null, 10000

 

Initial Delay (in ms)

This parameter represents the initial time (in milliseconds) to wait before a failed request will be reattempted.

 

Technical Name

initial_delay

Category

Technical

Type

Integer

Default Value

1000

Example Values

1000

 

When a request fails, the connector does a so-called exponential backoff. The delay starts with this duration and then exponentially increases with every failed attempt.

 

Maximum Delay (in ms)

This parameter represents the maximum time (in milliseconds) to wait before an HTTP request that has been failed will be reattempted. If set to null, the delay will not be restricted.

 

Technical Name

max_delay

Category

Technical

Type

Integer

null

Default Value

3600000

Example Values

3600000

 

When a request fails, the connector does a so-called exponential backoff. The delay increases with every failed attempt up to this duration. In order to limit the total runtime of the connector, on can set a maximum delay.

 

Maximum Number of Attempts

This parameter represents the maximum number of attempts after which an HTTP request will fail permanently.

 

Technical Name

max_attempts

Category

Technical

Type

Integer

Default Value

5

Example Values

5

 

Failed requests will be resend by the connector before failing the whole connector run. When experiencing a lot of connectivity issues which are not related to server overload or some kind of rate limitation, it is recommended to increase this parameter as well as the Timeout and the Maximum Delay parameter.