Prerequisites

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Raynet One Data Hub > 14.0 > Connectors > Alphabetic Connector List > Vonage Contact Centers 

Prerequisites

To authenticate with the API, a Client ID and a Client Secret are needed. To create the Client ID and the Client Secret execute the following steps.

 

1.Log in to the Vonage Contact Center Admin Portal.

2.Go to API Credentials.

3.Click on the Create New button.

4.In the Create API Credentials dialog provide the following information:

oA descriptive name that can be used to later identify the credentials.

oThe scopes that the API credentials will work with.

5.Click on the Save API credential button.

6.Copy the Client ID and the Client Secret and save them to a secure location. It will not be possible to retrieve them again once they are lost.

7.Click on the OK button.