About

On your computer

RayManageSoft Unified Endpoint Manager allows administrators to install and manage software on your computer, and to remotely determine the hardware and software on your computer.

Your administrators can specify the software to be installed on your computer, based on your specific needs, and the needs of your team. These specifications are made in policies (a set of package assignments), which are periodically applied to your computer, making sure the correct software is installed.

UsingRayManageSoft Unified Endpoint Manager, administrators can make sure that you automatically receive security patches and software updates as they become available, and that software you no longer require is uninstalled.

These software management tasks should not significantly disrupt your work. Many RayManageSoft Unified Endpoint Manager agent tasks are performed overnight or in the background while you continue working.

If you use a notebook computer, the RayManageSoft Unified Endpoint Manager agent may perform administration tasks when you next connect to your organization's network, either directly or across the Internet. Your computer will remain stable even if you connect only for a short time, or your connection is interrupted, as the agent will never attempt to install or upgrade software until all the files required are available locally on your machine. If you disconnect from the network, or your connection is interrupted, during the download of software files, the agent will pick up where it left off the next time you connect.

Frequently, the RayManageSoft Unified Endpoint Manager agent operates in the background, without requiring interaction from you.

There may be occasions when an RayManageSoft Unified Endpoint Manager dialog is displayed to you. In that case, read it carefully, and consult your RayManageSoft Unified Endpoint Manager administrators for advice if you are not sure how to proceed.

You can also perform some management tasks yourself, such as installing and uninstalling software if you have permission to do so, and viewing lists of software already installed and available for installation.

In your organization

The RayManageSoft Unified Endpoint Manager agent installation on your computer is part of the larger RayManageSoft Unified Endpoint Manager software management system. Elsewhere in your organization:

•RayManageSoft Unified Endpoint Manager administrators or other designated software management staff use RayManageSoft Unified Endpoint Manager to package, store, and distribute software